Public Holidays

Public Holiday Information

Public Holiday Information



Christmas Public Holiday Information**

Pet Usuals will be closed for all collections starting from 21st December 2018 untill 03 January 2019.*

Friday 21st December 2018 - short day Open: 8:00am - 2:00pm

FROZEN FOOD - Canine Country, Dr Billinghurst

As we approach a very busy time of the year with some of our suppliers closing early December for Christmas

Please take note of the following:

NO DELIVERIES  FOR FROZEN FOOD will be conducted on Fri 21-12-2018

Bulk  orders for all frozen food must be placed prior WED 19 December 2018

Limited supply and quantities of Canine Country brand may be available after Mon 10 December 2018.

Limited supply and quantities of Dr Billinghurst brand may be available after Wed 19 December 2018.

Place your orders early.

All frozen food orders cut off date Tue 18/12/2018 2:00pm,

orders received after this date may be delivered in January 2019 only.

Please follow the frozen food delivery schedule published on our website.

Normal supply schedule for frozen food will resume after 08 January 2018.

The Pet Usuals Team thank you for your continued support.

We wish you and your family a Safe and Merry Christmas, and a Happy and Prosperous New Year.

Due to the extra load on transport we  would encourage you to place a Christmas order in plenty of time to avoid any problems with delivery.



No dispatch of orders for Snooza beds and apparel will be done during the period

starting from 21st December 2018  to  7th January 2019.

All orders received during this period will be processed normally after 8th of January 2019.


Period from 21 December 2018  until   7 January 2019:

Limited supply will be available. Online orders will be processed as usual but there will be shipment interruptions

during this period due to large volumes of orders and couriers schedule changes.

Pet Usuals cannot guarantee the despatch/delivery within the normal timeframe expectations for the above period

as our freight providers will experience an increase in business activity.

However we will be closely monitoring all deliveries and you will be notified of any possible delays, if any where possible.


* All online orders will be processed as usual. Dispatch however may be delayed further durinng this busy time of the year.

** This information may change at any time without notice