Public Holidays

Public Holiday Information

Public Holiday Information

2020-2021

TRADING HOURS

Public Holiday

Please take note of the Public Holiday dates listed below and order in advance as there will be disruptions to transport/couriers during this period.**

2020-2021
CHRISTMAS TRADING HOURS

Dear Customers,

AS WE APPROACHING A VERY BUSY TIME OF THE YEAR, WITH SOME OF OUR SUPPLIERS CLOSING EARLY DECEMBER
FOR CHRISTMAS

PLEASE TAKE NOTE OF THE FOLLOWING:

To ensure we can continue to provide you with an efficient service during the busy Christmas/New Year period,

Pet Usuals would like to notify you of our closure dates.

Pet Usuals office will be closed on the following dates:

Christmas Day - Friday 25 December 2020

Boxing Day       - Saturday 26 December 2020

Wednesday - 30 December 2020

Thursday - 31 December 2020

New Years Day  - Friday 01 January 2021

                        - Saturday 02 January 2021

Period from 19 December 2020  until  11 January 2021:

Limited supply will be available. Please call to confirm availability prior to making an order.

Pet Usuals cannot guarantee the delivery within the normal timeframe expectations for the above period

as our freight providers will experience an increase in business activity.

However we will be closely monitoring all deliveries and you will be notified of any possible delays, if any.


FROZEN FOOD ORDERS:

Bulk orders must be placed prior the Friday 18 December 2020, no exceptions.

The Pet Usuals Team thank you for your continued support.

We wish you and your family a Safe and Merry Christmas, and a Happy and Prosperous New Year!

Normal supply schedule for frozen food will resume after 11 January 2021.

You still can place orders online. The frozen food orders will be fulfilled after 07 January 20210.

Dr Billinghurst orders limited quantity maybe available throughout the period, but not guarantied.

SNOOZA ORDERS:

No dispatch of orders for Snooza beds and apparel will be done during the period

starting from Friday 18 December 2020 to Sunday 10th January 2021.

All orders received during this period will be processed normally after 7th of January 2021.

FROZEN FOOD ORDERS DELIVERY/COLLECTION:

All frozen food orders delivery and collection may be delayed. We will do our utmost to satisfy demand.

The Pet Usuals Team thank you for your continued support.

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* All online orders will be processed.

** This information may change at any time without notice

(c) Pet Usuals 2012 - 2020 Proudly serving Australian community since 2012