What our customers say about Pet Usuals services.

We love hearing from everyone who has used our service! Please send in your testimonials Send us a message

*****  "Quality of the product, service and support are always impeccable. I have no hesitation in recommending you to anyone. Thank you for maintaining your high standards throughout the years."

Ton, Brisbane

****  "Good service. Trouble free."

Jenny, Brisbane

****  "Fantastic service. Frozen patties arrived frozen. Good."

Jemma, Brisbane

*****"Pet Usuals is absolutely amazing. Great products for great prices. Very quick with delivery."


*****"Fast, efficient service, and product as I expected. Many thanks!"


*****"Terrific service and product. Will definitely use again thanks so much."


*****"Excellent service. Very fast postage. Our dogs love the ribs! Thank you!"


*****"Website is easy to navigate, checking out was the easiest I have used and delivery two days later - awesome.. I have told all my friends with animals and I will be a frequent customer."

NSW, Natalie

*****"Just wanted to drop a line to say thank you so much for you continued fantastic service. You make things so quick and easy and your products are of a fantastic quality every time. Thank you so much."

QLD, Danielle

*****"Really great experience. Was a little hesitant to order at first as there were not many reviews however our puppy is very happy with the product. We will definitely be reordering the veal ribs, along with other products from this store. Quick delivery too."

QLD, Jack

***** "Fantastic. Great product. Good price and really fast delivery. Loving it. Thanks guys."

NSW, Johanna

***** "Great service and very fast delivery. Thank you so much."

Brisbane, Dorothy

***** "Dog loves the products. We love the product range and prices 100% satisfied."

Brisbane, name withheld

***** "Hi Lovely Pet Usuals Team, thankyou for our recent order we received and our wiemeraner puppy she loves them!"

Bundaberg, Judith

***** "Really happy with your company, customer service is so polite when helping out and both my orders have arrived quickly and well packaged."

Courtney, Brisbane

***** "Hi guys just wanted to say thanks so much for your prompt service. The updates of the products being packed & shipped is fantastic.

So glad we found you! Our Bullmastiffs are very happy with their Meals for Mutts!"

Robyn, Brisbane

***** "Many thanks -your delivery was so prompt!! Happy New Year!"

Cherice, Brisbane

***** "Glad I found this website."

Vivienne, Melbourne

***** "Great product at a fair price delivered within 24 hours - what more is there to say?"

Sharon, Brisbane

***** "I never disappointed when I shop with Pet Usuals. The service is impeccable and the prices are awesome. Thank you, for always looking after your customers. Love your work."

Lotte, Brisbane

***** "I can’t believe that my order arrived within 5 hours - and such good quality, chunky roo tendons too, thank you."

Sharon, Brisbane

*****"Fantastic and friendly service. Always great to deal with and ..customer service is best by far."

- Charly, QLD

***** "Wonderful .. to deal with and has a wide knowledge base of the products and ..always willing to give helpful hints with your animal, I would rate .. service 10 out of 10."

- Kerry, Brisbane

*****"AAA service on every level, very friendly and helpful, i would buy again from Pet Usuals, thank you for a very pleasant experience."

- Kathy, SA

*****"I highly recommend this company. Excellent service!"

- Wendy, Brisbane

*****"I just want to commend the Pet Usuals team on fantastic customer service and fast delivery...
I am a very happy customer and thankyou."

- Lisa, NSW

*****"Speedy delivery is almost an understatement when it comes to you guys!"

- Casey, Brisbane

***** "I only realised the night before my dogs were set to go and stay at a friends for a while that I didn't have any Sentinel Spectrum left and it was due the next day - i placed an order at 11pm that night and received the order by courier before lunch time the next day!! Fantastic service and great prices too!"

- Carrie, Brisbane

***** "I recently ordered two products from your online site for the first time. I ordered at approximately 3pm in the afternoon and received the order THAT afternoon. You guys are friggin awesome- job well done! I will be definitely purchasing all my pet products from you- keep up the good work!"

- Darren, Brisbane

***** "Thanks for sending my order so quickly. Very impressed with your professional and courteous communications, the free treat included in the order, and your responsiveness. Lovely to deal with; fast delivery. Thanks again!"

- Fiona, Brisbane

***** "Thank you very much for your prompt deliver and great service.  Will definitely keep ordering from you in future and recommend you."

- Jude, Brisbane

***** "The friendliest and most helpful services one can ever expect from a business operator. Pet Usuals stocks good range of pet food/treats & products and they are all well priced. I also was provided with insightful product information and good suggestions on the type of food and products that will suit my dog's needs and these were worth considering as my next purchase. I highly recommend Pet Usuals to any one who wants the best for their beloved pets."

- Li, Brisbane


***** "Thank you for supplying us regularly! I just wanted to share how much my cats and I love Black Hawk cat food."
- Susannah, Gold Coast

***** "The best delivery of dog food I ever had."
- Sarah M. Brisbane


"I am just writing to thank you for a great product. I did the research and ordered Black Hawk from you. We have two shepherds and we noticed no more poor digestion!"

- Kerry B. QLD


"Thank you very much for your extremely fast delivery and service."
- Tracey, Forest Lake


"Thanks for your great service."
- Cherie, NSW


"Thank you very much for your fast delivery and BARF samples!"
- Mandy, Springwood


"Amayzing customer service Pet Usuals, very impressed."

- Christina, NSW


"Thank you for taken time to explain to me about different products. You really do care about animal health and wellbeing "

Ritah H., Brisbane



"Simply fantastic.Thanks a lot for samples and exceptional delivery! I work 6 days and long hours and it turns out to be very convenient to order. You guys rock!"

- Jacob, Brisbane



"I just wanted to thank you for your exceptional customer service and supremely prompt delivery of my order."

- Lisa, Brisbane


We love hearing from everyone who has used our service! Please send in your testimonials Send us a message

(c) Pet Usuals 2012 - 2018